Privacy Policy

1. Introduction

beean Coffee (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our recipe management dashboard and widget service (the “Service”), including our roaster dashboard, embedded recipe widgets, and optional WordPress plugin.

By using the Service, you consent to the data practices described in this policy.

2. Information We Collect

2.1 Account Information

When you create a roaster account with beean Coffee, we collect:

• Email Address: Used for account authentication, service communications, and password recovery
• Account Credentials: Securely hashed passwords for account access
• Subscription Information: Payment details processed through Stripe, subscription status, and trial information
• Roaster Profile: Optional business information such as roaster name and preferred platform (WooCommerce, Shopify, etc.)

2.2 Recipe Data

• Recipe Content: Coffee brewing recipes you create, including grind settings, water parameters, temperatures, doses, and brewing steps
• Recipe Metadata: Recipe names, creation dates, and modification history
• This information is stored securely in our database and remains your property

2.3 Widget Integration Data

When you integrate recipes on your website (via WordPress plugin, Shopify, or direct embed):

• Recipe Widget IDs: Identifiers used to display specific recipes on your website
• Platform Information: Your chosen integration platform (stored to provide appropriate embed codes)
• Display Preferences: Your preference for embed vs. link display modes

2.4 Information Collected When Visitors View Recipe Widgets

Automatically Collected Data

When a visitor views a page containing our recipe widget, our servers receive standard web request information:

• IP Address: We receive the visitor's IP address as part of the standard HTTP request
• User Agent: Browser type, operating system, and device information
• Recipe Widget ID: The identifier of the specific recipe being displayed
• Referrer URL: The page on which the recipe widget is being displayed
• Timestamp: The date and time of the request

Important: We do NOT collect from your website visitors:

• Names, email addresses, or contact information
• Personal identifying information
• Browsing history beyond the single recipe widget request
• Cookies or persistent identifiers for tracking purposes

2.5 Payment Information

• Payment Processing: All payment information (credit card details) is processed directly by Stripe, our payment processor. We never store or have access to your complete credit card information
• Billing Information: We receive limited billing data from Stripe, such as the last 4 digits of your card and subscription status
• Transaction Records: We maintain records of your subscription plan, billing cycle, and payment history for account management purposes

3. How We Use Your Information

3.1 Service Delivery

• To provide access to your roaster dashboard and recipe management tools
• To deliver recipe widget content to your website visitors
• To ensure the correct recipe is displayed based on the widget ID
• To process and manage your subscription through Stripe
• To send service-related emails (account confirmations, password resets, subscription updates)
• To maintain and improve the functionality of the Service

3.2 Analytics and Improvement

• To analyze usage patterns and improve our Service
• To monitor Service performance and uptime
• To troubleshoot technical issues
• To understand which recipes are most popular

3.3 Security and Fraud Prevention

• To detect and prevent abuse of the Service
• To protect against malicious activity or security threats
• To ensure the integrity and availability of our systems

3.4 Legal Compliance

• To comply with applicable laws and regulations
• To respond to legal requests and prevent harm
• To enforce our Terms of Service

4. How We Share Your Information

4.1 We Do Not Sell Your Data

We do not sell, rent, or trade any information collected through the Service to third parties for marketing purposes.

4.2 Service Providers

We may share information with trusted third-party service providers who assist us in operating the Service, such as:

• Cloud hosting providers (for storing and serving recipe widget content)
• Analytics service providers (for understanding Service usage)
• Content delivery networks (for faster widget loading)

These service providers are contractually obligated to use your information only as necessary to provide services to us and to maintain the confidentiality and security of your information.

4.3 Legal Requirements

We may disclose information if required to do so by law or in response to:

• Valid legal processes (subpoena, court order, etc.)
• Requests from government authorities
• Situations involving potential threats to safety or security

4.4 Business Transfers

If beean Coffee is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your information.

5. Data Retention

5.1 Log Data

We retain server logs containing IP addresses, user agents, and request information for up to 90 days for operational and security purposes. After this period, logs are automatically deleted or anonymized.

5.2 Aggregated Analytics

We may retain aggregated, anonymized usage statistics indefinitely for analytical purposes. This data cannot be used to identify individual users or websites.

5.3 Account and Recipe Data

We retain your account information and recipe data for as long as your account is active. If you cancel your subscription:

• Your account and recipes remain accessible until the end of your billing period
• You may delete your account and all associated recipe data at any time from your account settings
• Upon account deletion, all your recipe data is permanently removed from our systems within 30 days

6. Data Security

6.1 Security Measures

We implement appropriate technical and organizational security measures to protect your information, including:

• Encryption of data in transit using HTTPS/TLS
• Secure server infrastructure and access controls
• Regular security assessments and updates
• Limited access to personal information on a need-to-know basis

6.2 No Absolute Security

While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.

7. Your Privacy Rights

7.1 Access and Control

You have the right to:

• Request access to the information we have collected about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)

7.2 How to Exercise Your Rights

To exercise these rights, please contact us at hello@beeancoffee.com. We will respond to your request within 30 days.

7.3 Roaster Responsibilities

If you are a coffee roaster using our Service to display recipes on your website:

• You are responsible for complying with privacy laws applicable to your website
• You should update your website's privacy policy to disclose the use of third-party recipe widgets
• You should ensure you have appropriate consent from your visitors if required by law
• You are responsible for the accuracy and safety of the brewing recipes you create and publish

8. International Data Transfers

Our Service is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

By using the Service, you consent to the transfer of your information to countries outside of your country of residence, which may have different data protection laws.

9. Children's Privacy

Our Service is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

10. Third-Party Services

10.1 Stripe Payment Processing

We use Stripe to process subscription payments. Stripe's privacy practices are governed by their own privacy policy, available at stripe.com/privacy. We do not store your complete credit card information on our servers.

10.2 Platform Integrations

Our Service can be integrated with various e-commerce platforms (WooCommerce, Shopify, etc.) and content management systems. This Privacy Policy does not cover the privacy practices of these third-party platforms. We encourage you to review their privacy policies.

10.3 Your Website

As a roaster using our Service to display recipes on your website, you are responsible for your own privacy practices and compliance with applicable privacy laws (such as GDPR, CCPA, etc.).

11. California Privacy Rights (CCPA)

If you are a California resident, you have specific rights regarding your personal information under the California Consumer Privacy Act (CCPA):

11.1 Right to Know

You have the right to request that we disclose what personal information we collect, use, and disclose about you.

11.2 Right to Delete

You have the right to request deletion of your personal information, subject to certain exceptions.

11.3 Right to Opt-Out

We do not sell personal information, so there is no need to opt-out of sales.

11.4 Non-Discrimination

We will not discriminate against you for exercising your CCPA rights.

To exercise your rights, contact us at hello@beeancoffee.com.

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

12.1 Legal Basis for Processing

We process your information based on:

• Legitimate interests: To provide and improve our Service
• Contract performance: To deliver the Service you've requested
• Legal obligations: To comply with applicable laws

12.2 Your Rights

You have the right to:

• Access your personal data
• Rectify inaccurate data
• Erase your data (“right to be forgotten”)
• Restrict processing
• Data portability
• Object to processing
• Withdraw consent at any time

12.3 Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at hello@beeancoffee.com.

13. Do Not Track Signals

Our Service does not track users over time and across third-party websites. We do not currently respond to Do Not Track (DNT) signals, as there is no industry standard for DNT compliance.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by:

• Updating the “Last Updated” date at the top of this policy
• Posting a notice on our website
• Sending an email notification (if you have an account with us)

Your continued use of the Service after such modifications constitutes your acceptance of the updated Privacy Policy.

15. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

For privacy-specific inquiries, please use hello@beeancoffee.com to ensure a prompt response.